Roadside Assistance

Roadside Assistance

If your car breaks down, Roadside Assistance will be there to help… for less than 13 cents a day!

That’s right – for only $44.95 per year you can add Roadside Assistance to your Carminder Comprehensive and Carminder Third Party policies, giving you access to a comprehensive 24/7 breakdown service, anywhere in New Zealand.

By adding Roadside Assistance to your Carminder policy, you will be covered up to 4 callouts per policy year. Your car will be covered for:

  • Battery jumpstart or replacement
  • ‘Locked in key’ recovery or spare key delivery
  • Flat tyre—fitting the spare wheel
  • Emergency fuel delivery (petrol or diesel only) up to 5 litres
  • Minor emergency repairs
  • Towing to the nearest repairer
  • Technical advice over the phone
  • Location/map assistance if you are lost

Some things you need to know

Roadside Assistance covers the labour cost up to $100 (including GST) or towing cost up to $100 (including GST) to send out a service agent to attend your vehicle.

Any additional parts and labour/towage costs are at your own expense.

Roadside Assistance service is provided directly to you by NZ Roadside Assistance Limited (NZRA). Co-op Insurance NZ’s obligations are limited to making arrangements for NZRA to provide the service.

As with all great services, some terms, conditions and exclusions apply and these are outlined in the Policy Document which is available from your credit union, or Co-op Insurance NZ.

How do I apply for Roadside Assistance cover?

If you’re a credit union member, all you need to do is contact your credit union and they can arrange everything in relation to your chosen Carminder policy and Roadside Assistance cover. You can call us direct on 0800 369 258 or simply complete the form below and we’ll contact you shortly:


GAP InsuranceComprehensive Car InsuranceThird Party Insurance